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Securing the transportation of sensitive industrial goods throughout Europe, with no compromise on insurance.
CASE STUDY

Securing the transportation of sensitive industrial goods throughout Europe, with no compromise on insurance.

An industrial player specializing in heat exchange solutions, this European exporter faces stringent logistics requirements to secure its technical equipment, often dedicated to energy production or biogas. Thanks to full CMR insurance coverage, the 'All-Risk' goods option, and expert support in the rare case of incidents, the provider enabled each pallet to be shipped with peace of mind, especially to France, Germany, and the Benelux.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of industrial equipment for energy optimization; site located near Toulouse; B2B distribution to integrators and operators of production units in France, Germany, and the Benelux.

Volume & seasonality

Average of 22 shipments per month with peaks during the March-June period (+29%)

Units & packaging

Custom goods 320x150x120 cm, secured with lashing straps and corner protectors. Total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Night delivery, tail lift + pallet jack, GPS tracking.

Targets

Provide transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.35% of shipments delivered on time, transport cost reduction of over 18%
9
 h
Toulouse→Orleans transit time
715
 €
Example job price (Premium)
97
Number of transports in 2025
99.35%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
715
 €
Toulouse
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
100
 €
Toulouse
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
705
 €
Toulouse
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
907
 €
Toulouse
Pioltello
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
30
 h
1524
 €
Toulouse
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
844
 €
Orleans
Bordeaux
Troyes
Strasbourg
Pioltello
Madrid
Toulouse

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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