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Securing urgent deliveries of luxury ready-to-wear in Europe with rigorous control.
CASE STUDY

Securing urgent deliveries of luxury ready-to-wear in Europe with rigorous control.

A specialist in online sales of premium clothing, this European distributor faces major challenges with reliability and speed to move its high-value goods, mostly from France to professional clients across Europe. To ensure order integrity and minimize any risk of damage, our logistics team enforces a strict carrier selection process and real-time shipment tracking, achieving a 99.98% damage-free delivery rate. This system reassures and retains the demanding recipients in the luxury sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end ready-to-wear distributor; headquarters in Île-de-France; B2B sales to fashion retailers and specialty stores in Western Europe.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,800 kg.

Delivery constraints

Night delivery, unloading assistance, delivery with mandatory advance call.

Targets

Reduction of transit time by more than 3 hours, immediate access to pod/cmr

Objectives

Average transit time faster by 4-8 hours, all documents available on the Done Space platform, transport cost reduction of more than 11%
4
 h
Houilles→Caen transit time
273
 €
Example job price (Premium)
149
Number of transports in 2025
98.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Houilles
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
273
 €
Houilles
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
899
 €
Houilles
Lorient
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
23
 h
1077
 €
Houilles
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
329
 €
Houilles
Mechelen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
627
 €
Houilles
Leverkusen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
693
 €
Caen
Nice
Lorient
Dijon
Mechelen
Leverkusen
Houilles

Before/after (last 6 months)

-0,12
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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