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Security and availability for B2B cold chain logistics in France.
A specialized player in the installation and maintenance of commercial and industrial refrigeration systems needed to quickly deliver sensitive equipment and spare parts to its B2B customers in France. Their challenges included the requirement for extremely high vehicle availability and maximum reliability to protect fragile goods. Thanks to a transport solution combining a European network and direct deliveries without reloading, risks of delays or damage were drastically reduced, while ensuring a vehicle availability rate of 99.98%.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Specialist in commercial and industrial refrigeration; operations based in the Auvergne-Rhône-Alpes region; technical deliveries to food companies and industrial firms throughout France.
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Volume & seasonality
Average of 25 shipments per month with peaks during September-November period (+44%)
Units & packaging
Custom cargo 260x150x120 cm secured with lashing straps and anti-slip mats, total weight per shipment between 1,500 and 4,800 kg.
Delivery constraints
Night delivery, security rope for customs, GPS tracking.
Targets
Eliminating delays, reducing transit time by more than 3 hours
Objectives
98.91% of shipments delivered on time, faster average transit by 4-11 hours, transport cost reduction of over 14%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Valence → Toulouse | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 10 h | 1254 € |
Valence → Rodez | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 8 h | 640 € |
Valence → Lille | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 13 h | 806 € |
Valence → Caen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 14 h | 542 € |
Valence → Ulm | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 14 h | 447 € |
Valence → Rome | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 18 h | 614 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
