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Simplicity and flexibility for B2B renovation materials logistics in Auvergne.
CASE STUDY

Simplicity and flexibility for B2B renovation materials logistics in Auvergne.

A brokerage firm specializing in building renovation and extension sought to optimize consolidated shipments of sensitive materials and equipment to its partners in Allier and Puy-de-Dôme. Faced with the need to adapt shipments to demand, with variable needs and tight scheduling constraints, our transport team implemented on-demand booking and instant quote solutions, while ensuring free cancellation up to 24 hours before loading. Flexible management of volumes and schedules streamlined logistics complexity without sacrificing reliability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Brokerage agency specialized in building renovation and extension; based in Auvergne, at the heart of the Vichy – Moulins area; coordinates material shipments to local businesses and craftsmen.

Volume & seasonality

An average of 24 shipments per month with peaks during March-June (+29%)

Units & packaging

Custom goods 320x160x140 cm secured by lashing straps and anti-slip mats, total weight per shipment between 2,400 and 7,000 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Eliminate delays, ensure transport visibility

Objectives

98.65% of shipments delivered on time, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 8%
4
 h
Vichy→Limoges transit time
610
 €
Example job price (Premium)
163
Number of transports in 2025
98.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vichy
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
610
 €
Vichy
Montauban
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
9
 h
1271
 €
Vichy
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
399
 €
Vichy
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
424
 €
Vichy
Girona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
494
 €
Vichy
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
826
 €
Limoges
Montauban
Reims
Poitiers
Girona
Piacenza
Vichy

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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