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Streamlining B2B shipments for public works with 24/7 tracking and on-time guarantee.
CASE STUDY

Streamlining B2B shipments for public works with 24/7 tracking and on-time guarantee.

A company in the public works sector, specializing in site development, earthworks, and sanitation in Nouvelle-Aquitaine, needed to secure and improve the reliability of equipment and material deliveries to its worksites. The transport team provided real-time tracking, proactive notifications, and 24/7 oversight to ensure shipments always arrived within the agreed time slots, even during peak periods, offering a practical solution to local logistics challenges.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Public works operator specializing in earthworks and sanitation; interventions and deliveries on worksites in the Basque Country and Landes.

Volume & seasonality

Average of 22 shipments per month with peaks during March-June (+34%)

Units & packaging

Custom goods 320x160x130 cm secured with tie-down straps and anti-slip mats, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Narrow time windows (7 am–10 am and 1 pm–4 pm), safety rope for customs, fast POD.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.62% of orders, transport cost reduction of over 12%
28
 h
Bayonne→Annecy transit time
884
 €
Example job price (Premium)
209
Number of shipments in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bayonne
Annecy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
28
 h
884
 €
Bayonne
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
721
 €
Bayonne
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
446
 €
Bayonne
Quimper
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
492
 €
Bayonne
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
22
 h
1188
 €
Bayonne
Rome
5x palette EU, 120x80 cm, 900 kg
VAN
26
 h
1299
 €
Annecy
Rouen
Tarbes
Quimper
Alkmaar
Rome
Bayonne

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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