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Streamlining custom industrial logistics in Europe through dedicated support.
CASE STUDY

Streamlining custom industrial logistics in Europe through dedicated support.

A leading provider of industrial air treatment solutions, this manufacturer designs, produces, and installs custom ventilation and filtration equipment for various industrial sectors. Facing complex shipment flows composed of varied and fragile lots, their supply chain required careful management and expert transport knowledge. Thanks to the dedicated team and 24/7 monitoring, vehicle availability reached 99.98%, ensuring timely delivery of technical goods to multiple European markets while meeting deadline and security requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in industrial air treatment systems; assembly and logistics management site in Nouvelle-Aquitaine; B2B deliveries to industrial clients in France, Spain, and Germany.

Volume & seasonality

Average of 12 shipments per month with peaks during September-December period (+30%)

Units & packaging

Custom goods 320x150x130 cm secured by tie-down straps and anti-slip mats, total weight per shipment between 2,400 and 7,000 kg.

Delivery constraints

Same-day pickup, unloading assistance, fast POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.26% of shipments delivered on time, all documents available on the Done Space platform, reduction of transport costs by over 12%
10
 h
Comines→Orleans transit time
100
 €
Example job price (Premium)
166
Number of transports in 2025
99.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Comines
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
100
 €
Comines
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
882
 €
Comines
Chartres
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
9
 h
828
 €
Comines
Montauban
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
15
 h
576
 €
Comines
Duisburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
324
 €
Comines
Zaragoza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
23
 h
829
 €
Orleans
Quimper
Chartres
Montauban
Duisburg
Zaragoza
Comines

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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