CASE STUDY

Supporting professional seating logistics with a reliable paneuropean network.

A leading office furniture manufacturer based in southwestern France exports large volumes of seats annually to more than sixty markets. Facing growing B2B order volumes and the need for fast delivery without maintaining its own fleet, access to a vast network of vetted vehicles in 37 countries enabled them to scale up, ensuring transport flexibility and 99.98% vehicle availability. The chosen solution eased expansion into Northern Europe and Poland.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of seats and professional seating solutions; key site in Nouvelle-Aquitaine region (Hendaye area); B2B deliveries to European markets and exports to over 60 countries.

Volume & seasonality

Average of 9 shipments per month, with peaks during May-September period (+22%)

Units & packaging

Custom goods 240x160x120 cm, 6 to 12 units per shipment, secured by tie-down straps and corner protectors, total weight per shipment between 1,400 and 4,200 kg.

Delivery constraints

Same-day pickup, loading assistance, rapid POD.

Targets

Reduce transit time by over 2 hours, immediate access to POD/CMR

Objectives

Faster average transit by 4-6 hours, all documents available on the done space platform, transport cost reduction of over 13%

Biarritz→Metz transit time

823

€

Example job price (Premium)

114

Number of transports in 2025

98.62%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Biarritz → Metz	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	18 h	823 €
Biarritz → Nice	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	28 h	100 €
Biarritz → Montauban	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	7 h	361 €
Biarritz → Tours	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	9 h	404 €
Biarritz → Dietzenbach	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	23 h	1173 €
Biarritz → Madrid	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	9 h	417 €

Metz

Nice

Montauban

Tours

Dietzenbach

Madrid

Biarritz

Before/after (last 6 months)

-0,1

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez