A major player in the supply of precious metals and tools for the jewelry industry was facing significant logistics challenges: irregular volumes, high-value goods, increased risk of delays or damage. Leveraging an extensive network and specially equipped vehicles, the service provider implemented direct, reload-free deliveries, ensuring the protection and timeliness of shipments to specialized sites in France and several other European countries.

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Supplier of precious metals, tools, and parts for jewelry and goldsmithing; main activity in Lyon; B2B deliveries to workshops and retailers in France, the United Kingdom, and Europe.
Average of 11 shipments per month with peaks during March-July (+35%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 800 and 2,000 kg.
Same-day delivery, loading assistance, rapid POD.
Immediate access to POD/CMR, reduction of transit time by over 3 hours
All documents available on the DONE Space platform, average transit time 4–11 hours faster, transport cost reduction by over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Écully → Reims | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 10 h | 100 € |
Écully → Rodez | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 7 h | 50 € |
Écully → Strasbourg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 8 h | 724 € |
Écully → Lille | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 11 h | 500 € |
Écully → Ghent | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 12 h | 835 € |
Écully → Girona | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 829 € |
We rely on a network of more than 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% of on-time loadings and 98.7% of on-time deliveries. In case of significant delay caused by us, freight may be reimbursed up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and allocation of an internal DONE score. This system enables us to reach a damage-free delivery rate of 99.95%.
By default, every transport is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at booking, “all risks” Cargo insurance covering virtually the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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