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Supporting the secure distribution of precious metals for the jewelry sector in Europe.
CASE STUDY

Supporting the secure distribution of precious metals for the jewelry sector in Europe.

A major player in the supply of precious metals and tools for the jewelry industry was facing significant logistics challenges: irregular volumes, high-value goods, increased risk of delays or damage. Leveraging an extensive network and specially equipped vehicles, the service provider implemented direct, reload-free deliveries, ensuring the protection and timeliness of shipments to specialized sites in France and several other European countries.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of precious metals, tools, and parts for jewelry and goldsmithing; main activity in Lyon; B2B deliveries to workshops and retailers in France, the United Kingdom, and Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during March-July (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 800 and 2,000 kg.

Delivery constraints

Same-day delivery, loading assistance, rapid POD.

Targets

Immediate access to POD/CMR, reduction of transit time by over 3 hours

Objectives

All documents available on the DONE Space platform, average transit time 4–11 hours faster, transport cost reduction by over 11%
10
 h
Écully→Reims transit time
100
 €
Example job price (Premium)
183
Number of transports in 2025
98.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Écully
Reims
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
100
 €
Écully
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
50
 €
Écully
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
724
 €
Écully
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
500
 €
Écully
Ghent
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
835
 €
Écully
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
829
 €
Reims
Rodez
Strasbourg
Lille
Ghent
Girona
Écully

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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