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Supporting urban construction sites with flexible, commitment-free logistics.
CASE STUDY

Supporting urban construction sites with flexible, commitment-free logistics.

A specialist in excavator equipment rental with operator for public works, this company faced irregular requests and varied transport needs in the Lyon area, while ensuring fast availability of suitable vehicles. The transport provider met this challenge with an on-demand offer, no contractual obligations, instant quotation, and flexible cancellation, enabling seamless equipment deliveries across the Rhône-Alpes region and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Service provider for public works, rental of suction-excavation equipment with operator; based in the Lyon area; operates throughout Rhône-Alpes Auvergne region and occasionally at the national level.

Volume & seasonality

Average of 16 shipments per month with peaks during March-June period (+41%)

Units & packaging

Custom goods 320x160x150 cm, secured by lashing straps and corner protectors, total shipment weight between 2,800 and 7,000 kg.

Delivery constraints

Narrow time windows (7 am–10 am and 1 pm–4 pm), tail lift + pallet truck, delivery requires prior phone call.

Targets

Ensure transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications through the DONE Space platform, average truck availability for 99.52% of orders, transport cost reduction of over 16%
12
 h
Lyon→Tarbes transit time
50
 €
Example job price (Premium)
103
Number of transports in 2025
99.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
50
 €
Lyon
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
27
 h
100
 €
Lyon
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
10
 h
372
 €
Lyon
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
510
 €
Lyon
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
939
 €
Lyon
Mainz
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
849
 €
Tarbes
Lorient
Niort
Rennes
Hamburg
Mainz
Lyon

Before/after (last 6 months)

-0,09
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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