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Tailored and secure logistics for shipping industrial machinery across France and Europe.
CASE STUDY

Tailored and secure logistics for shipping industrial machinery across France and Europe.

Active in B2B distribution of machinery for the extraction, construction, and civil engineering sectors, this distributor faced insurance and risk management challenges for their bulky, high-value shipments. DONE Deliveries provided full CMR coverage, optional 'All-Risk' cargo insurance, and dedicated in-house support to efficiently manage prevention and handle rare incidents for all shipments bound for France and the European Union.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of machinery for the B2B extraction, construction, and civil engineering sectors; operations primarily based in Alsace with deliveries to France and nearby European markets.

Volume & seasonality

An average of 13 shipments per month, with peaks during March-June (+18%)

Units & packaging

Custom cargo measuring 320x150x130 cm, secured with lashing straps and anti-slip mats; total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Same-day delivery, security cord for customs, GPS tracking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability for 99.52% of orders, 99.77% of shipments delivered on time, transport cost reduction of more than 15%
11
 h
Mulhouse→Tours transit time
50
 €
Example job price (Premium)
106
Number of transports in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mulhouse
Tours
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
50
 €
Mulhouse
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
716
 €
Mulhouse
Cannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
532
 €
Mulhouse
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
639
 €
Mulhouse
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
648
 €
Mulhouse
Getafe
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
52
 h
1713
 €
Tours
Roubaix
Cannes
Auxerre
Waterloo
Getafe
Mulhouse

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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