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Total logistics reliability for the delivery of sensitive architectural supplies in France and Europe.
CASE STUDY

Total logistics reliability for the delivery of sensitive architectural supplies in France and Europe.

A major player in architecture and urban planning, this firm leads demanding construction and refurbishment projects, including furniture, equipment, and specialized materials. The main challenge: transporting varied volumes and fragile, sometimes bulky items to sites with strict scheduling and enhanced security requirements. DONE Deliveries provided expertise, real-time tracking, and record vehicle availability to eliminate any risk of delay or damage, ensuring perfect, direct deliveries throughout France and Europe.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Architecture and urban planning firm; activities centered in Lille and Paris; projects and deliveries to France and several European countries.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June period (+43%)

Units & packaging

Custom goods 320x150x130 cm secured by lashing straps and corner protectors, total weight per shipment between 2,400 and 6,800 kg.

Delivery constraints

Fixed hours for loading, tail lift + pallet jack, GPS tracking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.96% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of more than 19%
8
 h
Lille→Le Havre transit time
581
 €
Example job price (Premium)
82
Number of transports in 2025
98.96%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
581
 €
Lille
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN
24
 h
100
 €
Lille
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
440
 €
Lille
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
553
 €
Lille
Cologne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
337
 €
Lille
Etten-Leur
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
438
 €
Le Havre
Colmar
Auxerre
Vannes
Cologne
Etten-Leur
Lille

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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