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Total visibility and 24/7 control for paper packaging machinery logistics in Europe.
CASE STUDY

Total visibility and 24/7 control for paper packaging machinery logistics in Europe.

An industrial company specializing in manufacturing solutions and machines for paper packaging, this European manufacturer faced challenges in tracking, punctuality, and optimizing its B2B flows of machines and spare parts. Thanks to the 24/7 Track & Trace system and continuous supervision provided by our partner, the company now benefits from full traceability, real-time notifications, and a high level of punctuality for shipments to Western Europe and North America.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of machines and equipment for paper packaging; based in Molsheim, Grand Est; distributes to industrial groups and e-commerce players in Europe and North America.

Volume & seasonality

Average of 19 shipments per month with peaks during March–July (+29%)

Units & packaging

Custom goods 320x160x150 cm secured with lashing straps and anti-slip mats, total weight per shipment between 2,800 and 7,000 kg.

Delivery constraints

Narrow delivery windows (8 am–11 am and 1 pm–5 pm), tail lift, all-risk insurance.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Faster average transit by 4–7 hours, transport tracking and email notifications on the DONE Space platform, reduction of transport costs by more than 12%
31
 h
Strasbourg→Toulouse transit time
100
 €
Example job price (Premium)
88
Number of shipments in 2025
98.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Strasbourg
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
31
 h
100
 €
Strasbourg
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
33
 h
100
 €
Strasbourg
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
591
 €
Strasbourg
Lyon
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
11
 h
892
 €
Strasbourg
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
772
 €
Strasbourg
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
368
 €
Toulouse
Tarbes
Orleans
Lyon
Norderstedt
Maastricht
Strasbourg

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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