A fine and custom jewelry provider, strongly committed to ethics, needed to ensure reliable delivery of its valuable creations to distributors and retail outlets in France and internationally, while guaranteeing strict tracking at every stage. Thanks to real-time tracking, ongoing supervision by a dedicated team, and proactive notifications, the provider was able to ensure punctuality and peace of mind for every shipment to Europe's main capitals.

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Creator of fine custom jewelry; headquarters in Île-de-France; B2B shipments to jewelers and retailers in Western Europe.
Average of 19 shipments per month with peaks during May–July period (+30%)
Set of boxes 90x60x70 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 300 and 1,200 kg.
Tight time slots (8 am–10 am and 1 pm–4 pm), unloading assistance, mandatory advance call before delivery.
Transit time reduction by more than 2 hours, trucks available on demand
Average transit 4–7 hours faster, trucks available for 99.64% of orders placed, transport cost reduction of over 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Arras | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 500 € |
Lyon → Tarbes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 18 h | 334 € |
Lyon → Lille | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 16 h | 313 € |
Lyon → Rennes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 7 h | 246 € |
Lyon → Brussels | 2x palette EU, 120x80 cm, 300 kg | VAN | 5 h | 219 € |
Lyon → Genk | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 11 h | 271 € |
Yes. This case shows our standard way of working: same-day or next-day loading, coverage of 37 European countries, network of more than 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Each transport is tracked 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loadings and 98.7% on-time deliveries. In case of significant delay due to our fault, freight may be reimbursed up to 100%.
You get full tracking via DONE Space: real-time map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each transport is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add, at time of booking, a Cargo 'all-risk' insurance that covers almost all of the merchandise value.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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