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Total visibility and 24/7 tracking for custom jewelry logistics in Europe.
CASE STUDY

Total visibility and 24/7 tracking for custom jewelry logistics in Europe.

A fine and custom jewelry provider, strongly committed to ethics, needed to ensure reliable delivery of its valuable creations to distributors and retail outlets in France and internationally, while guaranteeing strict tracking at every stage. Thanks to real-time tracking, ongoing supervision by a dedicated team, and proactive notifications, the provider was able to ensure punctuality and peace of mind for every shipment to Europe's main capitals.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Creator of fine custom jewelry; headquarters in Île-de-France; B2B shipments to jewelers and retailers in Western Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during May–July period (+30%)

Units & packaging

Set of boxes 90x60x70 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 300 and 1,200 kg.

Delivery constraints

Tight time slots (8 am–10 am and 1 pm–4 pm), unloading assistance, mandatory advance call before delivery.

Targets

Transit time reduction by more than 2 hours, trucks available on demand

Objectives

Average transit 4–7 hours faster, trucks available for 99.64% of orders placed, transport cost reduction of over 14%
8
 h
Lyon→Arras transit time
500
 €
Example job price (Premium)
92
Number of transports in 2025
99.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
500
 €
Lyon
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
18
 h
334
 €
Lyon
Lille
16x palette EU, 120x80 cm, 7 400 kg
Porteur
16
 h
313
 €
Lyon
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
246
 €
Lyon
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
219
 €
Lyon
Genk
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
271
 €
Arras
Tarbes
Lille
Rennes
Brussels
Genk
Lyon

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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