A European home decoration company specializing in the design and distribution of creative accessories for mass retail needed to secure visibility and punctuality for its B2B shipments. To address these challenges, our team implemented 24/7 tracking, proactive control at every stage, and real-time notifications for each shipment, covering France, the Benelux, and Southern Europe. Result: continuously monitored flows, guaranteed on-time deliveries, and peace of mind during peak periods.

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Designer and distributor of decorative accessories and furniture; head office in Occitanie, France; B2B distribution to mass retail and specialist chains in France, Benelux, and Southern Europe.
Average of 9 shipments per month with peaks during May-July period (+16%)
Custom goods 250x140x120 cm secured by lashing straps and anti-slip mats, total weight per shipment between 1,200 and 4,800 kg.
Fixed delivery times, tail lift + pallet truck, delivery with mandatory prior phone call.
Enable transport visibility, cut transit time by more than 3 hours
Transport tracking and email notifications via DONE Space platform, transit time on average 4-7 hours faster, transport cost reduction of over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Toulouse → Dijon | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 12 h | 644 € |
Toulouse → Orleans | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 318 € |
Toulouse → Lille | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 16 h | 399 € |
Toulouse → Roanne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 8 h | 390 € |
Toulouse → Bruges | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 31 h | 909 € |
Toulouse → Amsterdam | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 20 h | 553 € |
Yes. This case illustrates our standard approach: loading on the same day or next day, coverage of 37 European countries, network of over 33,000 verified vehicles, and real-time tracking via the DONE Space digital platform.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay due to our fault, freight costs may be refunded up to 100%.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
For furniture, we use clean vehicles, direct loading with no intermediate reloading, and carriers experienced with sensitive products. Our 99.95% damage-free delivery rate is backed by extended CMR insurance and, if needed, an 'all risks' insurance option.
European countries
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