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Total visibility and guaranteed punctuality for building drainage solution shipments.
CASE STUDY

Total visibility and guaranteed punctuality for building drainage solution shipments.

An industrial player specialized in the design and manufacturing of siphonic rainwater drainage systems for the building sector needed to control the tracking and execution of its often urgent and sensitive shipments to partners in France and to installers. Thanks to 24/7 tracking, proactive supervision by a dedicated Track & Trace team, and strict deadline control, the transport provider enabled the required punctuality and ensured smooth communication during deliveries.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in drainage solutions for buildings and industrial structures; based in Lyon; B2B deliveries to installers and distributors in France and neighboring countries.

Volume & seasonality

An average of 25 shipments per month, with peaks during September-December (+37%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protection, total weight per shipment between 1,500 and 4,200 kg.

Delivery constraints

Fixed delivery times, unloading assistance, secured parking areas.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents are available on the DONE Space platform, 98.99% of shipments delivered on time, transport cost reduction of over 16%
5
 h
Vaulx-en-Velin→Annecy transit time
519
 €
Example job price (Premium)
114
Number of shipments in 2025
98.99%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vaulx-en-Velin
Annecy
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
519
 €
Vaulx-en-Velin
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
706
 €
Vaulx-en-Velin
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
2
 h
214
 €
Vaulx-en-Velin
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
267
 €
Vaulx-en-Velin
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
778
 €
Vaulx-en-Velin
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
897
 €
Annecy
Perpignan
Roanne
Valence
Tilburg
Utrecht
Vaulx-en-Velin

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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