A company specializing in high-end jewelry creation via 3D design faced the challenge of shipping fragile and valuable items to its B2B partners, ensuring security and tracking. Our transport team implemented continuous monitoring, with automatic notifications and dedicated 24/7 supervision, ensuring strict handling and on-time deliveries throughout the Lyon area and to major European markets.

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3D jewelry design studio based in Lyon; shipping to distributors and partner workshops in France and several European countries.
Average of 11 shipments per month, with peaks during September-November (+35%)
Set of boxes 90x60x70 cm, secured with lashing straps and corner protectors, total weight per shipment around 400 kg.
Same-day pickup, security cord for customs, all-risk insurance.
Eliminate delays, enable transport visibility
99.59% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 13%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Annecy | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 3 h | 253 € |
Lyon → Montpellier | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 6 h | 739 € |
Lyon → Tourcoing | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 25 h | 839 € |
Lyon → Strasbourg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 9 h | 457 € |
Lyon → Bruges | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 13 h | 468 € |
Lyon → Maastricht | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 13 h | 768 € |
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In the event of a significant delay due to our fault, freight may be reimbursed up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to reach a 99.95% damage-free delivery rate.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add, at the time of booking, ‘all-risk’ Cargo insurance that covers almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)