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Total visibility and guaranteed punctuality for the distribution of design goods in Europe.
CASE STUDY

Total visibility and guaranteed punctuality for the distribution of design goods in Europe.

A major player in graphic and product design, offering high value-added items and tailored solutions for demanding brands, faced the challenge of ensuring precise, perfectly monitored deliveries to its partners across Europe. With the need for real-time traceability, 24/7 supervision, and punctuality within tight time slots, our transport team implemented a system combining continuous monitoring, proactive notifications, and deadline guarantees, ensuring logistical reliability and peace of mind for every shipment.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Graphic and product design specialist based in Île-de-France; provides design item creation and delivery services to B2B brands in France and European markets.

Volume & seasonality

An average of 14 shipments per month with peaks during March-June (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,200 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory advance call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.6% of orders placed, transportation tracking and email notifications via the Done Space platform, transport cost reduction of over 8%.
4
 h
Paris→Chartres transit time
350
 €
Example job price (Premium)
205
Number of shipments in 2025
99.11%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Chartres
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
4
 h
350
 €
Paris
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
590
 €
Paris
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
713
 €
Paris
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
408
 €
Paris
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
917
 €
Paris
Norderstedt
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
872
 €
Chartres
Bourges
Niort
Lorient
Piacenza
Norderstedt
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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