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Vehicle availability and responsiveness for B2B logistics in energy renovation.
CASE STUDY

Vehicle availability and responsiveness for B2B logistics in energy renovation.

Operating in the residential energy renovation sector, this specialist in thermal equipment and insulation installation covers the entire French territory. They faced urgent transport needs to deliver pallets of equipment and heavy components, with activity peaks that had to be handled seamlessly. The logistics provider achieved a vehicle availability rate of 99.97%, enabling same-day or next-day loading even during periods of high demand, ensuring uninterrupted worksites across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in residential energy and thermal renovation; operations throughout France with a strong presence in Nouvelle-Aquitaine; rapid supply to installation teams on sites nationwide.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June period (+12%)

Units & packaging

Custom goods 250x160x120 cm secured with tie-down straps and anti-slip mats, total shipment weight between 2,000 and 5,500 kg.

Delivery constraints

Fixed loading times, tailgate, all-risk insurance.

Targets

Trucks available on demand, transit time reduced by over 4 hours

Objectives

Average truck availability for 99.58% of orders, transit time faster by 4-8 hours, transport cost reduction of over 13%
9
 h
Mérignac→Lyon transit time
50
 €
Example job price (Premium)
161
Number of transports in 2025
99.47%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Mérignac
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
50
 €
Mérignac
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
27
 h
100
 €
Mérignac
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
430
 €
Mérignac
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
724
 €
Mérignac
Barcelona
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
25
 h
864
 €
Mérignac
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
26
 h
1240
 €
Lyon
Tourcoing
Colmar
Montpellier
Barcelona
Magdeburg
Mérignac

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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