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Vehicle availability and responsiveness for custom furnishing logistics.
A specialist in interior layout focused on custom furniture for homes was facing challenges due to the high variability of its shipping needs, particularly in the B2B segment for the Hauts-de-France region. Thanks to an organization ensuring 99.97% vehicle availability and the ability to launch transports within a few hours, every B2B delivery met deadlines, even during sudden order peaks.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Designer and assembler of custom layout and furnishing solutions; based near Lille; B2B deliveries to professionals and resellers in the North and greater Lille metropolitan area.
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Volume & seasonality
An average of 12 shipments per month with peaks during March-June (+41%)
Units & packaging
Custom goods 260x140x110 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.
Delivery constraints
Narrow delivery windows (9am–12pm and 1pm–5pm), tail lift, delivery with mandatory prior call.
Targets
Enable transport visibility, reduce transit time by over 3 hours
Objectives
Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-11 hours, transport cost reduction of more than 12%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Roncq → Paris | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 7 h | 508 € |
Roncq → Amiens | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 3 h | 439 € |
Roncq → Le Mans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 8 h | 754 € |
Roncq → Poitiers | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 24 h | 1247 € |
Roncq → Tilburg | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 4 h | 458 € |
Roncq → Brussels | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 2 h | 351 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
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