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Vehicle availability and responsiveness for custom furnishing logistics.
CASE STUDY

Vehicle availability and responsiveness for custom furnishing logistics.

A specialist in interior layout focused on custom furniture for homes was facing challenges due to the high variability of its shipping needs, particularly in the B2B segment for the Hauts-de-France region. Thanks to an organization ensuring 99.97% vehicle availability and the ability to launch transports within a few hours, every B2B delivery met deadlines, even during sudden order peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and assembler of custom layout and furnishing solutions; based near Lille; B2B deliveries to professionals and resellers in the North and greater Lille metropolitan area.

Volume & seasonality

An average of 12 shipments per month with peaks during March-June (+41%)

Units & packaging

Custom goods 260x140x110 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Narrow delivery windows (9am–12pm and 1pm–5pm), tail lift, delivery with mandatory prior call.

Targets

Enable transport visibility, reduce transit time by over 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-11 hours, transport cost reduction of more than 12%
7
 h
Roncq→Paris transit time
508
 €
Example job price (Premium)
173
Number of transports in 2025
99.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Roncq
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
508
 €
Roncq
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
439
 €
Roncq
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
754
 €
Roncq
Poitiers
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
1247
 €
Roncq
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
458
 €
Roncq
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
2
 h
351
 €
Paris
Amiens
Le Mans
Poitiers
Tilburg
Brussels
Roncq

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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