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Vehicle availability and responsiveness for managing complex B2B flows in facility management.
A player in the facility management sector, specializing in the maintenance and operation of diverse buildings, faced the need to ensure responsive and reliable transport for technical equipment between multiple sites across France. The need for rapid intervention required sourcing a vehicle almost immediately, even during busy periods, while keeping strict control over lead times. Relying on 99.97% vehicle availability and a flexible organization, DONE Deliveries effectively met these requirements nationwide.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Facility management service provider for commercial and industrial buildings; operations centered in Île-de-France; logistics management for sites across France.
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Volume & seasonality
Average of 11 shipments per month with peaks during the March-July period (+42%)
Units & packaging
Custom cargo, 300x160x140 cm, secured by tie-down straps and corner protectors, total weight per shipment between 2,500 and 6,800 kg.
Delivery constraints
Same-day pickup, tail lift + pallet truck, delivery requires mandatory advance call.
Targets
Trucks available on demand, enable transport visibility
Objectives
Average truck availability at 99.71% of all orders, transport tracking and email notifications via the done space platform, transport cost reduction of over 16%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Mulhouse | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 25 h | 100 € |
Lille → Arras | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 2 h | 176 € |
Lille → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 7 h | 683 € |
Lille → Rouen | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 7 h | 534 € |
Lille → Coslada | 2x palette EU, 120x80 cm, 300 kg | VAN | 25 h | 825 € |
Lille → Martorell | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 22 h | 812 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
