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Vehicle availability of 99.6% for specialized industrial equipment logistics.
CASE STUDY

Vehicle availability of 99.6% for specialized industrial equipment logistics.

A major player in the design and manufacturing of machines for industry, this manufacturer handled high-value technical goods destined for sectors demanding speed and reliability. In the face of volatile flows and the urgency of some requests, the logistics provider ensured near-instant access to suitable vehicles, achieving a 99.97% availability rate even during activity peaks or unexpected demands in Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of special machines for the pharmaceutical, food, and nuclear industries; main site in Île-de-France; deliveries to industrial sites in France, Germany, and Benelux.

Volume & seasonality

Average of 16 shipments per month with spikes during March-June (+14%)

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and anti-slip mats, total weight per shipment from 2,500 to 7,000 kg.

Delivery constraints

Fixed hours for delivery, tail lift, rapid POD.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.57% of orders placed, transport tracking and email notifications through the Done Space platform, transport cost reduction above 17%
6
 h
Lyon→Montauban transit time
576
 €
Example job price (Premium)
172
Number of transports in 2025
99.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Montauban
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
6
 h
576
 €
Lyon
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
279
 €
Lyon
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
16
 h
313
 €
Lyon
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
279
 €
Lyon
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
240
 €
Lyon
Ghent
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
259
 €
Montauban
Annecy
Rodez
Nice
Munich
Ghent
Lyon

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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