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Visibility and punctuality for pool and equipment logistics in Provence.
CASE STUDY

Visibility and punctuality for pool and equipment logistics in Provence.

Active in the construction and installation of pools as well as the supply of specialized equipment, this professional needed to secure the delivery of bulky and sensitive goods, mainly to sites in southern France. With the need for precise tracking, flawless punctuality, and fixed slots to coordinate their teams, our provider offered real-time visibility, 24/7 tracking, and a punctuality guarantee—helping avoid delays and ensure continuity of worksites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the construction and installation of pools as well as the sale of related equipment; operations concentrated in Provence, mainly around Bouc-Bel-Air; serves businesses and installers in southeast France.

Volume & seasonality

An average of 11 shipments per month with peaks during April–July (+15%)

Units & packaging

Custom goods 320x150x130 cm, secured with tie-down straps and corner protectors, shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Same-day delivery, safety rope for customs, delivery with mandatory advance call.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

98.26% of shipments delivered on time, all documents available on the Done Space platform, transport costs reduced by over 20%
30
 h
Aix-en-Provence→Roubaix transit time
1863
 €
Example job price (Premium)
116
Number of transports in 2025
98.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Roubaix
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
1863
 €
Aix-en-Provence
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
7
 h
50
 €
Aix-en-Provence
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
362
 €
Aix-en-Provence
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
5
 h
284
 €
Aix-en-Provence
Kelsterbach
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
17
 h
901
 €
Aix-en-Provence
Enschede
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
22
 h
1089
 €
Roubaix
Roanne
Perpignan
Grenoble
Kelsterbach
Enschede
Aix-en-Provence

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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