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24/7 Tracking and Guaranteed Punctuality for Industrial Metal Component B2B Logistics.
CASE STUDY

24/7 Tracking and Guaranteed Punctuality for Industrial Metal Component B2B Logistics.

An industrial player specializing in the manufacturing of metal structures and components for construction and industry, this manufacturer faced major challenges in ensuring full visibility, punctuality, and proper delivery of bulky shipments to its clients. Thanks to continuous 24/7 transport supervision, real-time tracking, and proactive incident management, our team ensured complete traceability of goods and punctuality, both in France and internationally, with a guarantee in case of significant delays.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of industrial metal elements and custom metalwork; main production site in Hauts-de-France; B2B shipments to construction and industrial companies in France, Belgium, and neighboring countries.

Volume & seasonality

Average of 16 shipments per month with peaks in the March-July period (+11%)

Units & packaging

Custom goods 300x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Fixed delivery hours, loading assistance, delivery with mandatory prior call.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 11%
6
 h
Cambrai→Metz transit time
50
 €
Example job price (Premium)
130
Number of transports in 2025
99.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cambrai
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
50
 €
Cambrai
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
100
 €
Cambrai
Lorient
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
901
 €
Cambrai
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
747
 €
Cambrai
Norderstedt
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
452
 €
Cambrai
Utrecht
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
675
 €
Metz
Roubaix
Lorient
Besancon
Norderstedt
Utrecht
Cambrai

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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