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24/7 Tracking and Guaranteed Punctuality for Professional Furniture Deliveries.
CASE STUDY

24/7 Tracking and Guaranteed Punctuality for Professional Furniture Deliveries.

As a specialist in workspace design and the supply of custom furniture, the manufacturer needed real-time visibility and punctuality for its B2B deliveries throughout France. Thanks to continuous monitoring by our Track & Trace team, proactive notifications, and our commitment to reimbursement in the event of significant delays, the logistics flow has become more reliable and transparent—even during major activity peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Workspace design and furnishing specialist based in western France; supplies professional furniture throughout France and neighboring countries.

Volume & seasonality

An average of 15 shipments per month with peaks in the April-July period (+45%)

Units & packaging

Custom goods 280x150x120 cm, secured by tie-down straps and corner protectors, total shipment weight between 1,500 and 4,800 kg.

Delivery constraints

Fixed loading hours, loading assistance, delivery with mandatory advance call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability at 99.79% of orders placed, all documents available on the Done Space platform, transportation cost reduction of over 12%
27
 h
Nantes→Annecy transit time
100
 €
Example job price (Premium)
102
Number of shipments in 2025
98.27%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Annecy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
27
 h
100
 €
Nantes
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
2
 h
322
 €
Nantes
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
415
 €
Nantes
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
672
 €
Nantes
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
26
 h
1232
 €
Nantes
Barcelona
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
902
 €
Annecy
Angers
Roanne
Auxerre
 Cottbus
Barcelona
Nantes

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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