CASE STUDY

Deliver office furniture without damage within precise deadlines across France.

A specialist in the design of professional spaces, this furniture distributor manages sensitive flows throughout France, with volume spikes and high-value, bulky goods. Their deliveries required optimal security and an extremely low damage rate. Thanks to a strict carrier verification process and meticulous monitoring, DONE Deliveries ensured a damage-free delivery rate of 99.97%, while maintaining control of deadlines to both client sites and distributor platforms.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesaler and workspace designer; main logistics platforms in Saint-Germain-du-Puy and Clermont-Ferrand; B2B furniture flows to offices and institutions throughout France.

Volume & seasonality

Average of 18 shipments per month with peaks during April-July period (+18%)

Units & packaging

Custom goods 260x160x120 cm, secured with tie-down straps and corner protectors. Total weight per shipment between 1,200 and 4,200 kg.

Delivery constraints

Narrow delivery windows (8am–12pm and 1pm–5pm), tail lift + pallet truck, rapid POD.

Targets

Reduction of transit time by more than 4h, trucks available on demand

Objectives

Average transit reduced by 4-6h, average truck availability at 99.73% of orders placed, transport cost reduction of over 16%

Chartres→Strasbourg transit time

347

€

Example job price (Premium)

148

Number of transports in 2025

99.91%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Chartres → Strasbourg	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	9 h	347 €
Chartres → Grenoble	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	10 h	632 €
Chartres → Vannes	8x palette EU, 120x80 cm, 5 100 kg	Porteur	9 h	804 €
Chartres → Angers	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	3 h	496 €
Chartres → Magdeburg	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	18 h	600 €
Chartres → Eindhoven	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	9 h	363 €

Strasbourg

Grenoble

Vannes

Angers

Magdeburg

Eindhoven

Chartres

Before/after (last 6 months)

-0,19

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez