A specialist in the design of professional spaces, this furniture distributor manages sensitive flows throughout France, with volume spikes and high-value, bulky goods. Their deliveries required optimal security and an extremely low damage rate. Thanks to a strict carrier verification process and meticulous monitoring, DONE Deliveries ensured a damage-free delivery rate of 99.97%, while maintaining control of deadlines to both client sites and distributor platforms.

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Wholesaler and workspace designer; main logistics platforms in Saint-Germain-du-Puy and Clermont-Ferrand; B2B furniture flows to offices and institutions throughout France.
Average of 18 shipments per month with peaks during April-July period (+18%)
Custom goods 260x160x120 cm, secured with tie-down straps and corner protectors. Total weight per shipment between 1,200 and 4,200 kg.
Narrow delivery windows (8am–12pm and 1pm–5pm), tail lift + pallet truck, rapid POD.
Reduction of transit time by more than 4h, trucks available on demand
Average transit reduced by 4-6h, average truck availability at 99.73% of orders placed, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Chartres → Strasbourg | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 9 h | 347 € |
Chartres → Grenoble | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 10 h | 632 € |
Chartres → Vannes | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 9 h | 804 € |
Chartres → Angers | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 3 h | 496 € |
Chartres → Magdeburg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 18 h | 600 € |
Chartres → Eindhoven | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 363 € |
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. If a significant delay is our fault, the freight may be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
For furniture, we use clean vehicles, no intermediate reloading, and carriers experienced in handling sensitive products. Our 99.95% damage-free delivery rate is supported by extended CMR insurance and, if required, an 'all-risk' insurance option.
European countries
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)