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Direct and secure deliveries for high-end custom furniture in Europe.
CASE STUDY

Direct and secure deliveries for high-end custom furniture in Europe.

This company specializes in the design and manufacture of custom furniture for luxury hotels and prestigious residential spaces. They face major challenges in meeting deadlines and ensuring product integrity during transport. Direct deliveries, without trans-loading and with adapted vehicles, provide optimal protection for each custom piece and significantly reduce the risk of damage or delay, especially to France, Belgium, and Switzerland.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of high-end custom furniture; main site in Île-de-France; exports to luxury hotels and private residences in France, Belgium, and Switzerland.

Volume & seasonality

Average of 13 shipments per month, with peaks during March-June period (+39%)

Units & packaging

Custom goods 300x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 2,200 and 6,000 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.29% of shipments delivered on time, transport cost reduction of over 16%
9
 h
Lyon→Bordeaux transit time
745
 €
Example job price (Premium)
138
Number of shipments in 2025
99.29%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
745
 €
Lyon
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
50
 €
Lyon
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
317
 €
Lyon
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
351
 €
Lyon
Bologna
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
734
 €
Lyon
Maastricht
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
856
 €
Bordeaux
Chartres
Dijon
Le Mans
Bologna
Maastricht
Lyon

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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