CASE STUDY

Reliability and safety for B2B delivery of eco-friendly furniture in Europe.

A European player in solid wood and metal furniture, committed to sustainable design, needed to deliver bulky and sensitive items without risk of damage. To guarantee the integrity of goods to the final recipient, our transport team set up a rigorous process for carrier selection and monitoring, securing every stage of flows to France, Belgium, and the Benelux. Result: one of the industry's highest rates of damage-free deliveries.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of eco-friendly designer solid wood furniture, based in Berlin; marketed to retailers and e-commerce businesses in France, Belgium, and other European markets.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July period (+25%)

Units & packaging

Custom goods 260x145x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Fixed loading times, tail-lift + pallet truck, fast POD.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.27% of shipments delivered on time, average transit 4-12 hours faster, transport cost reduction of over 20%

Paris→Reims transit time

454

€

Example job price (Premium)

210

Number of transports in 2025

99.27%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Reims	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	3 h	454 €
Paris → Orleans	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	3 h	274 €
Paris → Valence	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	9 h	703 €
Paris → Amiens	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	3 h	274 €
Paris → Stuttgart	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur, Hayon élévateur	25 h	806 €
Paris → Willebroek	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	7 h	402 €

Reims

Orleans

Valence

Amiens

Stuttgart

Willebroek

Paris

Before/after (last 6 months)

-0,09

Cost per shipment

-5h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez