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Secure the transport of high-end professional furniture through a rigorous selection of carriers.
CASE STUDY

Secure the transport of high-end professional furniture through a rigorous selection of carriers.

A furniture manufacturer specializing in ergonomic solutions for offices and public spaces was looking for a reliable way to ship its sensitive seating and furniture across Europe. The main challenge: ensuring the integrity of valuable goods during B2B deliveries requiring careful handling. DONE Deliveries responded with a multi-criteria selection process for carriers, achieving a 99.96% damage-free delivery rate, with dedicated monitoring and real-time tracking for every shipment to France, Belgium, and Germany.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of ergonomic furniture for offices and public areas; main site in Île-de-France; B2B deliveries throughout France, Belgium, and Germany.

Volume & seasonality

An average of 13 shipments per month with peaks during March-July (+27%)

Units & packaging

Custom goods 260x150x120 cm, secured with lashing straps and corner protectors, total shipment weight between 2,200 and 6,000 kg.

Delivery constraints

Night delivery, loading assistance, mandatory pre-call before delivery.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability rate of 99.79% of orders placed, transport tracking and email notifications via the done space platform, transport cost reduction of over 20%
8
 h
Paris→Angers transit time
100
 €
Example job price (Premium)
165
Number of shipments in 2025
99.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Angers
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
8
 h
100
 €
Paris
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
540
 €
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
6
 h
668
 €
Paris
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
815
 €
Paris
Utrecht
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
636
 €
Paris
Frankfurt am Main
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
703
 €
Angers
Toulouse
Poitiers
Montpellier
Utrecht
Frankfurt am Main
Paris

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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