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Streamlining high-end artisanal furniture logistics in Europe with a pan-European network.
CASE STUDY

Streamlining high-end artisanal furniture logistics in Europe with a pan-European network.

A French company in the interior decoration sector, this manufacturer of bespoke furniture and accessories needed to strengthen its B2B flows to France and the UK without investing in its own fleet. DONE Deliveries enabled increased delivery capacity to stores and showrooms through a multi-vehicle network covering 37 countries, while maintaining a high level of service and reliability. This solution supported rising logistics demands during collection launches and the expansion into new markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom furniture and decorative accessories; headquartered in the Paris region; B2B deliveries to specialist shops and distributors in France and the UK.

Volume & seasonality

Average of 18 shipments per month with peaks during March–June (+34%)

Units & packaging

Custom goods 300x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,800 and 5,200 kg.

Delivery constraints

Fixed loading hours, unloading assistance, full-risk insurance.

Targets

Reduction of transit time by more than 4 hours, enable transport visibility

Objectives

Average transit time 4–11 hours faster, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 10%
3
 h
Paris→Arras transit time
455
 €
Example job price (Premium)
105
Number of transports in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
455
 €
Paris
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
5
 h
627
 €
Paris
Amiens
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
276
 €
Paris
Colmar
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
11
 h
663
 €
Paris
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
494
 €
Paris
Madrid
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1121
 €
Arras
Angers
Amiens
Colmar
Pioltello
Madrid
Paris

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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