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Medical furniture: logistics reliability and zero damage for healthcare facilities in Europe.
CASE STUDY

Medical furniture: logistics reliability and zero damage for healthcare facilities in Europe.

A medical furniture manufacturer, specialized in the production of beds and furniture for hospitals and care facilities, needed to ensure the integrity of its fragile goods during B2B shipments to various European countries. Thanks to a thorough carrier vetting process, the provider achieved a damage-free delivery rate of 99.97%, bringing reassurance and consistency to international logistics flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Medical furniture manufacturer in the Auvergne-Rhône-Alpes region; B2B distribution to hospitals, clinics, and medical-social facilities in Western Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during May-August period (+13%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight from 2,200 to 6,500 kg.

Delivery constraints

Fixed loading times, loading assistance, gps tracking.

Targets

Reduce transit time by over 4 hours, eliminate delays

Objectives

Average transit shortened by 4-5 hours, 98.53% of shipments delivered on time, transport cost reduction over 9%
8
 h
St-Étienne→Metz transit time
623
 €
Example job price (Premium)
174
Number of shipments in 2025
98.53%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Étienne
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
623
 €
St-Étienne
Paris
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
669
 €
St-Étienne
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
419
 €
St-Étienne
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
509
 €
St-Étienne
Duisburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
30
 h
962
 €
St-Étienne
Enschede
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
18
 h
529
 €
Metz
Paris
Nantes
Le Havre
Duisburg
Enschede
St-Étienne

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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