A medical furniture manufacturer, specialized in the production of beds and furniture for hospitals and care facilities, needed to ensure the integrity of its fragile goods during B2B shipments to various European countries. Thanks to a thorough carrier vetting process, the provider achieved a damage-free delivery rate of 99.97%, bringing reassurance and consistency to international logistics flows.

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Medical furniture manufacturer in the Auvergne-Rhône-Alpes region; B2B distribution to hospitals, clinics, and medical-social facilities in Western Europe.
Average of 18 shipments per month with peaks during May-August period (+13%)
Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total shipment weight from 2,200 to 6,500 kg.
Fixed loading times, loading assistance, gps tracking.
Reduce transit time by over 4 hours, eliminate delays
Average transit shortened by 4-5 hours, 98.53% of shipments delivered on time, transport cost reduction over 9%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
St-Étienne → Metz | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 623 € |
St-Étienne → Paris | 5x palette EU, 120x80 cm, 900 kg | VAN | 9 h | 669 € |
St-Étienne → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 11 h | 419 € |
St-Étienne → Le Havre | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 12 h | 509 € |
St-Étienne → Duisburg | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur, Hayon élévateur | 30 h | 962 € |
St-Étienne → Enschede | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 18 h | 529 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage across 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking through the DONE Space digital platform.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In the event of a significant delay due to our fault, freight can be reimbursed up to 100%.
We use a 5-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to reach a 99.95% damage-free delivery rate.
For furniture, we use clean vehicles, direct loads with no transshipment, and carriers familiar with handling sensitive products. Our 99.95% damage-free delivery rate is backed by extended CMR insurance and, if required, an all-risk insurance option.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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