A manufacturer specializing in custom-made anatomical medical models was struggling to ensure direct and secure delivery of fragile goods to hospitals and training centers nationwide. DONE Deliveries rolled out a reload-free delivery service, using suitable vehicles to limit handling and lower the risk of damage, while respecting strict time slots tailored for the medical sector.

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Manufacturer of simulation equipment and anatomical models for medical training; main site based in Île-de-France; B2B distribution to hospitals, training centers, and health sector companies throughout France.
An average of 15 shipments per month with peaks during February-April (+16%)
Custom goods 250x140x110 cm, secured with lashing straps and corner protectors, average shipment weight 1,200 to 3,800 kg.
Fixed loading times, loading assistance, mandatory pre-call delivery.
Reduce transit time by over 3 hours, eliminate delays
Average transit 4-6 hours faster, 99.01% on-time deliveries, transportation cost reduction over 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Limoges → Angers | 2x palette EU, 120x80 cm, 300 kg | VAN | 6 h | 50 € |
Limoges → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 9 h | 736 € |
Limoges → Tourcoing | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 418 € |
Limoges → Strasbourg | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 26 h | 1291 € |
Limoges → Maastricht | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 14 h | 501 € |
Limoges → Maastricht | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 14 h | 716 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is tracked 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. If significant delays occur due to our fault, freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system enables us to achieve a 99.95% damage-free delivery rate.
By default, each shipment is covered by the carrier's liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add 'all-risks' Cargo insurance at booking, which covers nearly the entire value of the shipment.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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