Home
Ensuring the safety and integrity of fragile goods during direct B2B deliveries.
CASE STUDY

Ensuring the safety and integrity of fragile goods during direct B2B deliveries.

As a player in the bedding and furniture industry, this online distributor needed to ship pallets of mattresses and bulky products while minimizing the risk of damage. Due to the sensitivity of the goods and rapid volume growth in northern France and Belgium, our transport team implemented direct deliveries with no reloading, specialized vehicles, and reinforced packaging. This approach maintained a damage-free delivery rate of 99.98%, ensuring punctuality and peace of mind.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Bedding and furniture distributor; e-commerce business based in Hauts-de-France; shipments to France and Belgium.

Volume & seasonality

Average of 19 shipments per month, with peaks during March-June (+17%)

Units & packaging

Custom goods 200x160x120 cm, 4 to 8 units per shipment, secured with tie-down straps and corner protectors, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Night delivery, unloading assistance, rapid POD.

Targets

Reduce transit time by more than 2h, eliminate delays

Objectives

Faster average transit by 4-8h, 99.13% of shipments delivered on time, reduction in transport costs of over 15%
23
 h
Lille→Besancon transit time
1871
 €
Example job price (Premium)
130
Number of transports in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Besancon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
23
 h
1871
 €
Lille
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
32
 h
100
 €
Lille
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
1089
 €
Lille
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
881
 €
Lille
Rome
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
27
 h
1501
 €
Lille
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
426
 €
Besancon
Perpignan
Marseille
Brest
Rome
Magdeburg
Lille

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options