CASE STUDY

Reducing lead times and maximizing availability for the distribution of hospitality furniture in France and Europe.

A professional furniture provider for cafés, restaurants, and hotels was experiencing major fluctuations in B2B orders and needed to speed up deliveries while keeping costs under control. Thanks to 99.97% vehicle availability and access to a pan-European network, our transport team enabled same-day or next-day pickups, even during peak periods, especially to France and neighboring countries. Shipments remained reliable and flexible despite volume surges and last-minute changes.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of professional hospitality furniture for cafés and restaurants; based in Haute-Savoie; supplies the B2B sector throughout France and Western Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during February-April (+31%).

Units & packaging

Custom goods 270x150x120 cm secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,200 kg.

Delivery constraints

Narrow time windows (8 a.m.–10 a.m. and 2 p.m.–4 p.m.), tail lift, full-risk insurance.

Targets

Enable transport visibility, reduce transit time by more than 2 hours.

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4–10 hours faster, transport cost reduction exceeding 19%.

Annemasse→Besancon transit time

487

€

Example job price (Premium)

Number of transports in 2025

98.33%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Annemasse → Besancon	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	4 h	487 €
Annemasse → Toulouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	11 h	741 €
Annemasse → Montauban	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	11 h	399 €
Annemasse → Niort	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	12 h	394 €
Annemasse → Antwerp	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	14 h	660 €
Annemasse → Mechelen	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	27 h	1286 €

Besancon

Toulouse

Montauban

Niort

Antwerp

Mechelen

Annemasse

Before/after (last 6 months)

-0,21

Cost per shipment

-2h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez