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Securing B2B logistics for fragile decorative items in Europe through a network of verified carriers.
CASE STUDY

Securing B2B logistics for fragile decorative items in Europe through a network of verified carriers.

Distributor of modern decorations and home accessories, specializing in fragile items and seasonal collections. The main logistics challenge was managing the damage rate during distribution to numerous B2B points of sale in France and Europe, particularly during new collection launches. Through a rigorous carrier verification process and a 99.97% damage-free delivery rate, DONE Deliveries secured the transport of sensitive goods, providing reliability and peace of mind with every shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Wholesaler of decorative objects and home accessories; based in Brittany; B2B distribution to specialized retailers in France and several European countries.

Volume & seasonality

An average of 9 shipments per month with peaks during March-June period (+21%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1200 to 2500 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Night delivery, tail lift, secure parking.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

4-8 hours faster average transit, transport tracking and email notifications on the DONE Space platform, transport cost reduction of more than 17%
31
 h
Bruges→Arras transit time
1003
 €
Example job price (Premium)
81
Number of transports in 2025
98.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bruges
Arras
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
31
 h
1003
 €
Bruges
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN
26
 h
100
 €
Bruges
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
508
 €
Bruges
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
150
 €
Bruges
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
29
 h
1387
 €
Bruges
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
1003
 €
Arras
Rennes
Bordeaux
Tarbes
Magdeburg
Ghent
Bruges

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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