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Guaranteeing availability and logistics responsiveness for B2B relocation operations.
CASE STUDY

Guaranteeing availability and logistics responsiveness for B2B relocation operations.

A professional moving services provider had to handle urgent requests for office and equipment transfers in the Toulouse region. Faced with the need to quickly mobilize reliable and suitable vehicles, our team achieved a vehicle availability rate of 99.97%, enabling same-day or next-day loading, even during periods of high demand. This responsiveness provided total flexibility for numerous regional relocation projects.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Professional moving and storage services provider; based in Toulouse, operating across Occitanie and throughout France.

Volume & seasonality

An average of 12 shipments per month, with peaks during May to July (+11%)

Units & packaging

Custom goods 320x150x140 cm, secured by lashing straps and anti-slip mats, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Fixed delivery times, loading assistance, secured parking.

Targets

Reduce transit time by more than 3 hours, immediate access to POD/CMR

Objectives

Faster average transit by 4–9 hours, all documents available on the Done Space platform, transport cost reduction of over 18%
9
 h
Toulouse→Niort transit time
681
 €
Example job price (Premium)
136
Number of shipments in 2025
98.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
681
 €
Toulouse
Toulouse
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
2
 h
100
 €
Toulouse
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
707
 €
Toulouse
Perpignan
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
582
 €
Toulouse
Turin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
14
 h
804
 €
Toulouse
Rotterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
20
 h
924
 €
Niort
Toulouse
Poitiers
Perpignan
Turin
Rotterdam
Toulouse

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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