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Securing the transport of fragile and high-end goods with non-transloading deliveries.
CASE STUDY

Securing the transport of fragile and high-end goods with non-transloading deliveries.

A manufacturer specializing in high-quality scented candles faces demanding logistics requirements: product fragility, shock protection, and need for punctuality for B2B deliveries across Western Europe. Our transport team responded with direct, no-transloading deliveries using tailored vehicles and strict handling control, ensuring the safety and integrity of sensitive goods to their final destination.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Premium scented candle manufacturer, based in Provence near Grasse; B2B deliveries to distributors and specialized points of sale in France, Belgium, and Switzerland.

Volume & seasonality

Average of 16 shipments per month, with peaks during October-December (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 850 and 2,400 kg.

Delivery constraints

Tight time slots (9 a.m.–12 p.m. and 1 p.m.–5 p.m.), tail lift, delivery with mandatory pre-call.

Targets

Immediate access to POD/CMR, reduction of transit time by over 3 hours

Objectives

All documents available on the DONE Space platform, average faster transit by 4-11h, transport cost reduction of more than 15%
16
 h
Marseille→Nantes transit time
816
 €
Example job price (Premium)
76
Number of shipments in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
816
 €
Marseille
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
644
 €
Marseille
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
8
 h
663
 €
Marseille
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
926
 €
Marseille
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
1358
 €
Marseille
Milan
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
699
 €
Nantes
Toulouse
Dijon
Arras
Malaga
Milan
Marseille

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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