A manufacturer specializing in orthopedic implants and surgical instruments faced urgent transport needs for sensitive, high-value goods with variable volumes and strict punctuality requirements. Thanks to the provider’s ability to ensure 99.98% vehicle availability and to mobilize an appropriate vehicle within a few hours, including flows between France and Central Europe, the continuity of their critical shipments was maintained even during peak periods.

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Manufacturer of implantable medical devices and surgical instruments; major site in Île-de-France; B2B deliveries to medical groups and distributors in Western and Central Europe.
An average of 18 shipments per month with peaks during April–July (+12%)
Custom goods 230x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 1,600 and 4,500 kg.
Same-day delivery, tail lift + pallet truck, secured parking.
Immediate access to POD/CMR, enable transport visibility
All documents are available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction by over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Caen → Montpellier | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 15 h | 722 € |
Caen → Montauban | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 26 h | 669 € |
Caen → Annecy | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 26 h | 708 € |
Caen → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 13 h | 653 € |
Caen → Dortmund | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 12 h | 333 € |
Caen → Bologna | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 21 h | 624 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time delivery. In case of a significant delay caused by us, freight may be refunded up to 100%.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis and assignment of an internal DONE score. This system enables us to achieve a damage-free delivery rate of 99.95%.
By default, each transport is covered by the carrier’s liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add, at the time of booking, all-risk Cargo insurance that covers nearly the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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