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Logistics responsiveness for the advanced medical devices industry in Europe.
CASE STUDY

Logistics responsiveness for the advanced medical devices industry in Europe.

A manufacturer specializing in orthopedic implants and surgical instruments faced urgent transport needs for sensitive, high-value goods with variable volumes and strict punctuality requirements. Thanks to the provider’s ability to ensure 99.98% vehicle availability and to mobilize an appropriate vehicle within a few hours, including flows between France and Central Europe, the continuity of their critical shipments was maintained even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of implantable medical devices and surgical instruments; major site in Île-de-France; B2B deliveries to medical groups and distributors in Western and Central Europe.

Volume & seasonality

An average of 18 shipments per month with peaks during April–July (+12%)

Units & packaging

Custom goods 230x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 1,600 and 4,500 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, secured parking.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents are available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction by over 19%
15
 h
Caen→Montpellier transit time
722
 €
Example job price (Premium)
197
Number of transports in 2025
99.17%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Caen
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
15
 h
722
 €
Caen
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
26
 h
669
 €
Caen
Annecy
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
708
 €
Caen
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
653
 €
Caen
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
333
 €
Caen
Bologna
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
21
 h
624
 €
Montpellier
Montauban
Annecy
Grenoble
Dortmund
Bologna
Caen

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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