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Ensure food freshness with flawless B2B refrigerated transport.
CASE STUDY

Ensure food freshness with flawless B2B refrigerated transport.

A major player in the agri-food sector, specializing in fresh products, faced the challenge of temperature-controlled transport for delivering sensitive goods across various regions in France. Strict cold chain maintenance and tight deadlines posed risks to delivery quality. Our transport team implemented 24/7 tracking with proactive notifications and real-time monitoring, enabling secure and on-time deliveries while providing full visibility over flows between Normandy and its main distribution regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the fresh agri-food sector, with logistics platforms in Normandy; serves the entire French territory and exports to neighboring countries.

Volume & seasonality

Average of 11 shipments per month with peaks during March-July (+29%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,000 and 3,200 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day pickup, tail lift + pallet jack, GPS tracking.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.77% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduced by over 13%
9
 h
Vire→Quimper transit time
100
 €
Example job price (Premium)
124
Number of shipments in 2025
98.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vire
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
100
 €
Vire
Cannes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
33
 h
100
 €
Vire
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
18
 h
571
 €
Vire
Roanne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
12
 h
708
 €
Vire
Cologne
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
722
 €
Vire
Brussels
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
343
 €
Quimper
Cannes
Marseille
Roanne
Cologne
Brussels
Vire

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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