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Secure the distribution of designer furniture through verification and an ultra-low damage rate.
CASE STUDY

Secure the distribution of designer furniture through verification and an ultra-low damage rate.

A distributor specializing in design furniture and decor wanted to ensure reliable B2B shipments of fragile goods across France and Europe. To meet the challenge of protecting high-value products and maximizing satisfaction for its retail clients, DONE Deliveries implemented a rigorous carrier selection process, achieving a 99.98% damage-free delivery rate. Shipments benefit from complete traceability and personalized tracking.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-brand distributor of furniture and decoration; based in the Bordeaux region; serves chains and specialty retailers in France and Western Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during March-June (+16%)

Units & packaging

Custom goods 240x150x120 cm, secured by lashing straps and corner protectors, average weight per shipment around 2,500 kg.

Delivery constraints

Fixed hours for loading, tail lift + pallet truck, all-risk insurance.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability for 99.8% of orders placed, all documents available on the Done Space platform, reduction of transport costs by more than 18%
13
 h
Bordeaux→Arras transit time
50
 €
Example job price (Premium)
111
Number of transports in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Arras
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
50
 €
Bordeaux
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
50
 €
Bordeaux
Lorient
8x palette EU, 120x80 cm, 5 100 kg
Porteur
11
 h
1001
 €
Bordeaux
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
383
 €
Bordeaux
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
19
 h
508
 €
Bordeaux
Berlin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
28
 h
1330
 €
Arras
Montpellier
Lorient
Besancon
Amsterdam
Berlin
Bordeaux

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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