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Secure logistics for fragile items with an almost zero damage rate in France and Europe.
CASE STUDY

Secure logistics for fragile items with an almost zero damage rate in France and Europe.

A European manufacturer specialized in frames and art supplies needed to guarantee the safety of its fragile shipments for B2B deliveries in France and neighboring countries. The high risk of breakage and the range of recipients made each shipment critical. Thanks to our rigorous carrier selection process and strict quality monitoring, shipments achieve a 99.95% damage-free delivery rate, ensuring maximum peace of mind for every flow.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of frames, mats, and wall decoration supplies; located in the Hauts-de-France region; B2B flows to distributors, SMEs, and decoration professionals in France, Belgium, and Germany.

Volume & seasonality

Average of 8 shipments per month with peaks during April-July (+20%)

Units & packaging

Custom goods 240x160x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,200 and 4,600 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, GPS tracking.

Targets

Eliminate delays, enable transport visibility

Objectives

98.83% of shipments delivered on time, shipment tracking and email notifications via done space platform, transport cost reductions over 19%
12
 h
Strasbourg→Le Mans transit time
50
 €
Example job price (Premium)
94
Number of shipments in 2025
98.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Strasbourg
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
50
 €
Strasbourg
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
30
 h
1295
 €
Strasbourg
Rodez
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
902
 €
Strasbourg
Vannes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
1303
 €
Strasbourg
Augsburg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
354
 €
Strasbourg
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
454
 €
Le Mans
Montauban
Rodez
Vannes
Augsburg
Stuttgart
Strasbourg

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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