CASE STUDY

Secure and speed up outdoor furniture flows during peak seasonal periods.

A major player in garden and indoor furniture for chain stores and retailers, this manufacturer had to manage the transport of bulky and sensitive goods during high season. The main challenges were to minimize risks of delay and damage while ensuring direct deliveries to multiple platforms in France and Europe. Using suitable vehicles and direct delivery routes without intermediate reloading helped optimize punctuality and security, even under heavy demand.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of outdoor and lounge furniture for mass retail; based in Île-de-France; regular deliveries to purchasing centers and logistics platforms across Europe.

Volume & seasonality

Average of 8 shipments per month with spikes during the March–July period (+28%)

Units & packaging

Custom items 300x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 2,000 and 6,500 kg.

Delivery constraints

Fixed loading times, tail lift + pallet truck, GPS tracking.

Targets

Reduce transit time by more than 4h, trucks available on demand

Objectives

Average transit time 4–8h faster, trucks available for 99.75% of orders, transport cost reduction over 15%

Lille→Grenoble transit time

809

€

Example job price (Premium)

Number of shipments in 2025

98.43%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Lille → Grenoble	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	13 h	809 €
Lille → Rouen	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	4 h	50 €
Lille → Paris	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	4 h	280 €
Lille → Limoges	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	11 h	414 €
Lille → Enschede	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	10 h	696 €
Lille → Munich	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	15 h	740 €

Grenoble

Rouen

Paris

Limoges

Enschede

Munich

Lille

Before/after (last 6 months)

-0,22

Cost per shipment

-3h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez