A major player in garden and indoor furniture for chain stores and retailers, this manufacturer had to manage the transport of bulky and sensitive goods during high season. The main challenges were to minimize risks of delay and damage while ensuring direct deliveries to multiple platforms in France and Europe. Using suitable vehicles and direct delivery routes without intermediate reloading helped optimize punctuality and security, even under heavy demand.

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Supplier of outdoor and lounge furniture for mass retail; based in Île-de-France; regular deliveries to purchasing centers and logistics platforms across Europe.
Average of 8 shipments per month with spikes during the March–July period (+28%)
Custom items 300x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 2,000 and 6,500 kg.
Fixed loading times, tail lift + pallet truck, GPS tracking.
Reduce transit time by more than 4h, trucks available on demand
Average transit time 4–8h faster, trucks available for 99.75% of orders, transport cost reduction over 15%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lille → Grenoble | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 13 h | 809 € |
Lille → Rouen | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 4 h | 50 € |
Lille → Paris | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 4 h | 280 € |
Lille → Limoges | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 11 h | 414 € |
Lille → Enschede | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 10 h | 696 € |
Lille → Munich | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 15 h | 740 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% rate for on-time loading and 98.7% for on-time deliveries. In case of significant delays caused by us, freight can be refunded up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
For furniture, we choose clean vehicles, direct loading with no intermediate reloading, and carriers experienced in handling sensitive products. Our 99.95% damage-free delivery rate is supported by extended CMR insurance and, if needed, an all-risk insurance option.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)