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99.6% Vehicle Availability and Responsiveness for B2B Tableware Logistics in Europe.
CASE STUDY

99.6% Vehicle Availability and Responsiveness for B2B Tableware Logistics in Europe.

A French manufacturer specializing in the design and production of plastic tableware for children, institutions, and the medical sector faced peak periods and high delivery demands to its European partners. With access to a large network of vehicles and flexibility for same-day or next-day loading, DONE Deliveries was able to guarantee deadlines, even for urgent orders, while ensuring a vehicle availability rate of 99.6%. Most shipments are between France and B2B markets in Western and Southern Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of plastic tableware for children and specialized uses; production in Franche-Comté; B2B deliveries to France, Germany, Belgium, and Italy.

Volume & seasonality

Average of 19 shipments per month with peaks during March–June period (+25%)

Units & packaging

EU pallets 120x80 cm, average 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), unloading assistance, secure parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability for 99.76% of orders placed, shipment tracking and email notifications via the Done Space platform, transport cost reduction of over 17%
10
 h
Tours→Grenoble transit time
50
 €
Example job price (Premium)
72
Number of shipments in 2025
98.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tours
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
Tours
Roanne
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
9
 h
100
 €
Tours
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
320
 €
Tours
Amiens
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
543
 €
Tours
Willebroek
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
10
 h
688
 €
Tours
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
20
 h
876
 €
Grenoble
Roanne
Rennes
Amiens
Willebroek
Hamburg
Tours

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

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We deliver across the whole of Europe.
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