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Logistics reactivity for professional medical equipment across France.
CASE STUDY

Logistics reactivity for professional medical equipment across France.

A major player in the medical sector, supplying furniture and specialized equipment to care facilities and medical practices, had to meet sustained and unpredictable demand throughout France. Emergency management, rapid availability, and the ability to secure the delivery of large pallets required a reliable logistics partner. Thanks to a guaranteed 99.96% vehicle availability and fast mobilization, DONE Deliveries ensured shipments were dispatched as quickly as possible, even during activity peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of professional medical furniture and equipment; based in Provence-Alpes-Côte d’Azur; serves hospitals, nursing homes, and medical practices throughout France.

Volume & seasonality

Average of 9 shipments per month with peaks during March-June period (+39%)

Units & packaging

Custom goods 250x150x130 cm for bulky medical furniture, secured with tie-down straps and corner protectors, shipment weights between 750 and 3,200 kg.

Delivery constraints

Fixed loading times, tailgate + pallet truck, secure parking.

Targets

Trucks available on demand, transit time reduced by over 3 hours

Objectives

Average truck availability for 99.66% of placed orders, faster average transit of 4-7 hours, transport cost reduction of over 12%
11
 h
La Garde→Mulhouse transit time
100
 €
Example job price (Premium)
173
Number of shipments in 2025
99.85%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Garde
Mulhouse
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
11
 h
100
 €
La Garde
Bourges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
731
 €
La Garde
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
460
 €
La Garde
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
366
 €
La Garde
Madrid
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
22
 h
755
 €
La Garde
Pioltello
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
671
 €
Mulhouse
Bourges
Rennes
Nice
Madrid
Pioltello
La Garde

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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