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Securing the delivery of custom-made furniture with dedicated transport support.
CASE STUDY

Securing the delivery of custom-made furniture with dedicated transport support.

A company specialized in the manufacture of high-end furniture and fittings, operating in the Marseille area. To serve its professional clients, it needed to guarantee reliable logistics despite variations in shipment size and urgency, while ensuring safety and meeting deadlines on sites in France and across Europe. Our transport team implemented a tailored management system, combining a dedicated contact person and proactive monitoring, to maximize vehicle availability and provide peace of mind for every shipment.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom-made furniture and fitting solutions; main operations site and workshop in Marseille; B2B sourcing and deliveries to companies and construction sites in France and several Southern European countries.

Volume & seasonality

An average of 20 shipments per month, with peaks during the September-December period (+27%)

Units & packaging

Custom goods 260x150x120 cm, secured with tie-down straps and corner guards, total shipment weight between 1,400 and 4,200 kg.

Delivery constraints

Fixed loading times, tail lift + pallet truck, GPS tracking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction by more than 20%
12
 h
Marseille→Nancy transit time
465
 €
Example job price (Premium)
120
Number of transports in 2025
98.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Nancy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
465
 €
Marseille
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
50
 €
Marseille
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
452
 €
Marseille
Brest
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1065
 €
Marseille
Alkmaar
8x palette EU, 120x80 cm, 5 100 kg
Porteur
48
 h
1740
 €
Marseille
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
24
 h
1247
 €
Nancy
Annecy
Perpignan
Brest
Alkmaar
Magdeburg
Marseille

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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