An industrial player in the tableware sector, specializing in the design and distribution of tableware and home accessories, faced seasonal activity spikes and required highly responsive transport. Thanks to our pan-European vehicle network, we provided immediate availability, even during sudden surges, with a guaranteed rate of 99.96%. This solution made it possible to meet strict deadlines imposed by major retailers in France and Belgium, with uninterrupted supply flow.

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Designer and distributor of tableware and design table accessories; logistics site in Île-de-France; B2B shipments to the decoration sector, large retailers, and e-commerce in France and Belgium.
Average of 11 shipments per month with peaks during October–December (+33%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 3,000 kg.
Fixed delivery hours, tail lift + pallet truck, secured parking areas.
Eliminate delays, provide transport visibility
99.93% of shipments delivered on time, transport tracking and email notifications via the done space platform, more than 20% reduction in transport costs


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Dijon → Tarbes | 2x palette EU, 120x80 cm, 300 kg | VAN | 14 h | 50 € |
Dijon → Reims | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 4 h | 460 € |
Dijon → Paris | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 627 € |
Dijon → Rodez | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 475 € |
Dijon → Eindhoven | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 12 h | 410 € |
Dijon → Turin | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 11 h | 987 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. If there is a significant delay due to our fault, freight can be reimbursed up to 100%.
We use a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This system allows us to achieve a 99.95% damage-free delivery rate.
You get full monitoring through DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)