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Direct and secure delivery for French B2B furniture demanding quality and speed.
CASE STUDY

Direct and secure delivery for French B2B furniture demanding quality and speed.

A French manufacturer specializing in custom-made sofas needed to ensure fast and damage-free deliveries to its distributor partners. The challenges included protecting large, sensitive products during direct deliveries, with no transfer points, while meeting tight time windows across different French regions. DONE Deliveries secured each shipment through appropriate vehicles, precise tracking, and careful on-site handling management, drastically reducing risks of delays and damage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of furniture and custom sofas; operations centered in Pays de la Loire; regular flows to distributors and resellers in mainland France.

Volume & seasonality

Average of 14 shipments per month with peaks during April–June period (+22%)

Units & packaging

Custom goods 300x150x110 cm secured with lashing straps and corner protectors, average weight per shipment around 2,500 kg.

Delivery constraints

Night delivery, loading assistance, fast POD.

Targets

Provide transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability for 99.59% of orders placed, transport cost reduction over 20%
17
 h
Chantonnay→Nice transit time
50
 €
Example job price (Premium)
72
Number of shipments in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chantonnay
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
50
 €
Chantonnay
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
100
 €
Chantonnay
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
403
 €
Chantonnay
Bordeaux
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
547
 €
Chantonnay
Frankfurt am Main
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
709
 €
Chantonnay
Magdeburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
22
 h
898
 €
Nice
Le Havre
Montpellier
Bordeaux
Frankfurt am Main
Magdeburg
Chantonnay

Before/after (last 6 months)

-0,12
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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