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Securing B2B furniture distribution with strict carrier control and ultra-low damage rate.
CASE STUDY

Securing B2B furniture distribution with strict carrier control and ultra-low damage rate.

A furniture distribution specialist is seeking a reliable solution to transport its fragile goods to stores and retailers across France. Given the importance of minimizing damage, the provider has implemented a five-step verification process for carriers. Result: a 99.97% damage-free delivery rate, ensuring the preservation of goods and peace of mind for teams, even during peak seasonal periods in Normandy and nearby regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Furniture wholesaler-distributor; business focused on Normandy; regular shipments to B2B outlets and resellers in France.

Volume & seasonality

Average of 20 shipments per month with peaks during the May-July period (+28%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,300 kg.

Delivery constraints

Narrow time windows (8 am–12 pm and 2 pm–5 pm), tail lift + pallet truck, fast POD.

Targets

Eliminate delays, reduce transit time by more than 4h

Objectives

98.45% of shipments delivered on time, average transit time faster by 4–12h, transport cost reduction of over 10%
7
 h
Alençon→Nantes transit time
100
 €
Example job price (Premium)
135
Number of transports in 2025
98.45%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Alençon
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
100
 €
Alençon
Paris
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
100
 €
Alençon
Tarbes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
540
 €
Alençon
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
407
 €
Alençon
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
775
 €
Alençon
Genk
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
973
 €
Nantes
Paris
Tarbes
Reims
Cologne
Genk
Alençon

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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