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Securing B2B deliveries of high-end home linens across Europe.
CASE STUDY

Securing B2B deliveries of high-end home linens across Europe.

A French manufacturer of premium home linens, renowned for its decorative textiles and Basque craftsmanship, was seeking a reliable solution for its B2B logistics flows to distributors and retail outlets. The main challenges: preserving the integrity of fragile goods and ensuring damage-free deliveries, especially during seasonal peaks. DONE Deliveries implemented a rigorous carrier selection process and a quality system, achieving a 99.98% damage-free delivery rate while providing real-time tracking across the France-Portugal-Europe network.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of home linens and decorative textiles; main site in the Basque Country, France; B2B distribution to specialty retailers and store networks in France, Spain, and Portugal.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June period (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Night delivery, security rope for customs, GPS tracking.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.18% of shipments delivered on time, transport cost reduction of over 13%
8
 h
Lot-et-Garonne→Roanne transit time
450
 €
Example job price (Premium)
117
Number of transports in 2025
99.18%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lot-et-Garonne
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
450
 €
Lot-et-Garonne
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
100
 €
Lot-et-Garonne
Le Havre
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
27
 h
774
 €
Lot-et-Garonne
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
390
 €
Lot-et-Garonne
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
21
 h
980
 €
Lot-et-Garonne
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
783
 €
Roanne
Vannes
Le Havre
Angers
Alkmaar
Stuttgart
Lot-et-Garonne

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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