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Securing B2B deliveries of high-end home linens across Europe.
A French manufacturer of premium home linens, renowned for its decorative textiles and Basque craftsmanship, was seeking a reliable solution for its B2B logistics flows to distributors and retail outlets. The main challenges: preserving the integrity of fragile goods and ensuring damage-free deliveries, especially during seasonal peaks. DONE Deliveries implemented a rigorous carrier selection process and a quality system, achieving a 99.98% damage-free delivery rate while providing real-time tracking across the France-Portugal-Europe network.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
Manufacturer of home linens and decorative textiles; main site in the Basque Country, France; B2B distribution to specialty retailers and store networks in France, Spain, and Portugal.
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Volume & seasonality
Average of 17 shipments per month with peaks during March-June period (+14%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.
Delivery constraints
Night delivery, security rope for customs, GPS tracking.
Targets
Immediate access to POD/CMR, eliminate delays
Objectives
All documents available on the DONE Space platform, 99.18% of shipments delivered on time, transport cost reduction of over 13%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lot-et-Garonne → Roanne | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 8 h | 450 € |
Lot-et-Garonne → Vannes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 24 h | 100 € |
Lot-et-Garonne → Le Havre | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 27 h | 774 € |
Lot-et-Garonne → Angers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 390 € |
Lot-et-Garonne → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 21 h | 980 € |
Lot-et-Garonne → Stuttgart | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 19 h | 783 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
