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Ensuring vehicle availability for B2B furniture and flooring logistics.
CASE STUDY

Ensuring vehicle availability for B2B furniture and flooring logistics.

A French industrial company in the furniture and flooring sector faced challenges of responsiveness and reliability in delivering to its distributor partners across Europe. Thanks to a 99.98% vehicle availability rate and the ability to arrange emergency loadings, the logistics provider managed to handle seasonal demand peaks while stabilizing flows from France to several key European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of furniture, flooring, and worktops; major industrial site in Alsace; B2B deliveries to France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with peaks during May-August (+29%)

Units & packaging

Custom goods 260x160x120 cm secured by lashing straps and corner protections, total shipment weight between 1,800 and 5,500 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, secured parking.

Targets

Reduce transit time by more than 3 hours, enable transport visibility

Objectives

Faster average transit by 4-11 hours, transport tracking and email notifications via the Done Space platform, cost reduction of more than 17%
2
 h
Sélestat→Mulhouse transit time
257
 €
Example job price (Premium)
146
Number of transports in 2025
99.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sélestat
Mulhouse
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
257
 €
Sélestat
Toulouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
551
 €
Sélestat
Reims
16x palette EU, 120x80 cm, 7 400 kg
Porteur
9
 h
712
 €
Sélestat
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
837
 €
Sélestat
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
679
 €
Sélestat
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN
27
 h
762
 €
Mulhouse
Toulouse
Reims
Vannes
Maastricht
Madrid
Sélestat

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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