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Flawless delivery of rental furniture with guaranteed control and punctuality.
CASE STUDY

Flawless delivery of rental furniture with guaranteed control and punctuality.

A specialist in providing rental furniture for temporary needs, mainly for expatriate professionals. With the need to ensure deliveries within specific time slots, with no incidents or delays, the provider implemented 24/7 support with real-time tracking and quality control at every step. Flows to the Paris region and other major French cities are thus managed with maximum visibility and reliability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of rental furniture solutions for expatriates; operations based in Île-de-France; B2B deliveries to major French cities.

Volume & seasonality

Average of 8 shipments per month, with peaks during June-September (+22%)

Units & packaging

Custom goods 260x150x120 cm, secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, secured parking.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.69% of placed orders, all documents available on the DONE Space platform, transport cost reduction of over 19%
12
 h
St-Nazaire→Dijon transit time
775
 €
Example job price (Premium)
176
Number of shipments in 2025
98.69%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
St-Nazaire
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
775
 €
St-Nazaire
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
777
 €
St-Nazaire
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
707
 €
St-Nazaire
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
779
 €
St-Nazaire
Madrid
8x palette EU, 120x80 cm, 5 100 kg
Porteur
33
 h
1781
 €
St-Nazaire
Malaga
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
28
 h
967
 €
Dijon
Nancy
Roubaix
Metz
Madrid
Malaga
St-Nazaire

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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